FAQ

Thermal CozyRobe is an oversized wearable heated blanket designed to keep you warm while allowing you to keep your hands free.

It features a soft flannel exterior, plush Sherpa lining, long wide sleeves, built-in foot pockets and adjustable heat settings.

No. Thermal CozyRobe is designed without a hood, allowing for a more comfortable and lightweight fit while relaxing, working, reading or watching TV.

Thermal CozyRobe features 6 adjustable heat settings, allowing you to choose the level of warmth that feels most comfortable to you.

Yes. The controller includes an adjustable 2–10 hour timer for added convenience.

Yes. Thermal CozyRobe includes a built-in foot pocket designed to help keep your feet tucked in and warm while you relax.

The pocket is integrated into the inside of the blanket, so it does not change the clean appearance of the exterior.

The blanket measures approximately 70 × 50 inches, providing generous coverage from your shoulders to your feet.

Thermal CozyRobe combines a soft flannel exterior with a plush Sherpa lining for a warm and comfortable feel.

Yes. The controller should be disconnected before washing. Always follow the care instructions supplied with the product.

Make sure the blanket and electrical connection are completely dry before reconnecting the controller or using the product again.

Yes. The wired controller can be disconnected from the blanket when required, including for cleaning and storage.

Absolutely. The long sleeves are designed so that you can keep your hands free while staying wrapped in warmth.

It is ideal for reading, working from home, gaming, watching movies or simply relaxing.

We currently offer:

• Standard Shipping: $7.99 CAD — estimated 5–9 business days
• Express Shipping: $14.99 CAD — estimated 2–4 business days

Express Shipping is FREE on qualifying orders over $100 CAD.

Yes. Tracking information will be sent to the email address used during checkout once it becomes available.

You may request a return within 14 calendar days of receiving your order, subject to the conditions in our Return & Refund Policy.

For full details, please visit our Return & Refund Policy.

Please contact us within 48 hours of delivery and include your order number along with clear photos of the product and packaging.

Depending on the situation, we will provide an appropriate solution.

You can contact our support team at:

support.thermalcozyrobe@gmail.com

Please include your order number if your question relates to an existing order.